Shipping, Packaging & Policies
Items are typically ready to ship in 2-3 business days, unless it is a custom order which is not listed on this site. You will be notified and updated with progress of your order.
Shipping within Malaysia is FREE and will be expedited by Poslaju. It comes with tracking number and delivers within 1-3 business days.
Shipping Internationally out of Malaysia will have two options: (1) Expedited by Express Air Mail with Tracking number. It delivers within 3-5 business days (2) Expedited by regular Air Mail with Tracking number. It delivers within 15-30 business days.
Each item is packed in a white cotton dust bag. Gift bags are available upon request.
If you want me to send it directly to the recipient of your choice, please leave me a message with the recipient’s address and your special note to her in the ‘notes to seller’ at checkout.
We accept returns and exchanges. However, you will not be able to exchange for an identical piece because we do not make duplicates. Just contact me within: 14 days of delivery and Ship items back to me (must be with tracking number). Package needs to reach us within 30 days. However, buyer will bare all shipping charges. You MUST obtain our approval prior to shipping your return package to us.
We don’t accept cancellations but please contact me if you have any problems with your order.
International Buyers – Please Note: Duties, taxes and charges at your country are not included in the item price. These charges are the buyer’s responsibility.
We are not responsible for any taxes, custom charges, delays or any problem that may occur in your specific country. Include item loss. Please check with your country’s customs office to determine what these additional costs may be prior to buying. Items will be marked as Handbag on shipping waybill, with actual value.